Refund Policy

01What You Are Paying For

This website charges a consultation fee of 59 AED, payable in advance through our payment provider. It reserves a 30-minute strategy call with a Clickbait strategist, together with the review of your ad account and funnel that we prepare before that call.

The fee is charged once. It is not a subscription, and nothing is billed to you again automatically.

If you go on to engage us, the 59 AED is adjusted against your first invoice.

02Cancelling or Rescheduling Your Call

• Reschedule — free of charge, any number of times, as long as you tell us at least 24 hours before the scheduled slot.
• Cancel more than 24 hours before the call — full refund of the 59 AED.
• Cancel within 24 hours, or do not attend — the fee is not refunded. The slot was held for you and the account review was already prepared.
• If we cancel or fail to hold the call — full refund, or a rescheduled slot, entirely your choice.

To cancel or reschedule, email clickbaitco.business@gmail.com with the name and email you used at checkout.

03How Refunds Are Processed

Approved refunds are raised within 2 business days of your request and returned to the original payment method. Depending on your bank or card issuer, the amount typically reflects in your account within 5–7 business days, and in some international cases up to 10.

We do not refund to a different card, account or person than the one used to pay.

04Ongoing Engagements Are Non-Refundable

Everything above concerns the 59 AED consultation fee only. Once you engage Clickbait on a retainer or project, those payments are final and non-refundable, because team capacity is reserved for your account and proprietary strategy, creative and systems are delivered immediately. That includes:

• Change of mind
• Lack of participation or delayed approvals on your side
• Scheduling conflicts
• Personal or internal business reasons
• Failure to achieve expected results

This is a business-to-business agreement, not a consumer purchase, and consumer cooling-off or withdrawal rights do not apply.

05Commitment Acknowledgment

By engaging our services, you acknowledge that:

• You are committing to a structured, time-bound engagement.
• Results depend on your effort, your offer, and how quickly you implement.
• Access to our intellectual property begins immediately upon engagement.

06Advertising Spend

Media spend is paid by you directly to Meta, Google or the relevant platform. It never passes through us, so we cannot refund it. Refunds or credits for ad spend are handled by that platform under its own policies.

07Currency, Taxes and Transfer Charges

Invoices are payable in the currency stated on them. Bank transfer fees, intermediary bank charges, currency conversion losses and any local taxes or withholding are your responsibility and are not refundable by us. If a payment reaches us short of the invoiced amount because of such charges, the balance remains payable.

08Cancellation

You may cancel an ongoing engagement with the written notice period stated in your agreement. You are invoiced for the notice period and not beyond it. Fees already paid for the current period are not refunded.

09Exceptional Cases

Clickbait reserves sole discretion to review exceptional cases but is not obligated to provide refunds.

If we fail to deliver the agreed scope in a given period, tell us first — we will make it right with additional work at no charge.

10Chargebacks

Unauthorised payment disputes or chargebacks may result in:

• Immediate termination of access to our services and your campaigns
• Permanent restriction from future services
• Recovery actions for unpaid fees, including collection costs

Please talk to us before raising a chargeback. Email clickbaitco.business@gmail.com — a conversation resolves these far faster than a dispute does.